Frequently Asked Questions

What is the address of VyStar Veterans Memorial Arena?

VyStar Veterans Memorial Arena is located at 300 A Philip Randolph Blvd, Jacksonville, Florida 32202, United States of America. This address facilitates easy access for event attendees.

What parking options are available at VyStar Veterans Memorial Arena?

Parking lots are available on-site with fees varying by event. Pre-paid parking passes may be purchased in advance. Nearby parking facilities are also accessible through services like ParkWhiz.

Is tailgating permitted in the parking lots?

Tailgating is allowed in designated parking areas, limited to one space per vehicle. Guests must follow rules including no open flames and proper waste disposal.

What is the bag policy at VyStar Veterans Memorial Arena?

Bags are subject to search. Clear bags up to 12x6x12 inches are permitted. Small clutches and medical bags are allowed after inspection. Larger bags must be stored outside.

What items are prohibited inside VyStar Veterans Memorial Arena?

Prohibited items include weapons, outside food and beverages, large bags, professional cameras, audio/video devices, lasers, and illegal substances. Full list is available on the official website.

What is the camera policy at VyStar Veterans Memorial Arena?

Personal cameras are permitted. Professional cameras with lenses exceeding 6 inches, detachable lenses, and audio/video recording devices are prohibited.

Are accessibility services available for guests with disabilities at VyStar Veterans Memorial Arena?

Wheelchair-accessible seating is available at all price levels, with one companion ticket per accessible ticket. Elevators and assistive listening devices are provided.

Is VyStar Veterans Memorial Arena a cashless venue?

The arena operates on a cashless basis to minimize contact. Credit cards, debit cards, and mobile payments are accepted for all transactions.

Are there discounts for military veterans or VyStar members?

Military veterans and VyStar Credit Union members receive a 10 percent discount on food concessions when using a VyStar card or showing military identification.

Can food and beverages be brought into VyStar Veterans Memorial Arena?

Outside food and beverages are not permitted, except for medical necessities. Concessions are available inside the arena.

Is smoking permitted inside VyStar Veterans Memorial Arena?

Smoking, including electronic cigarettes, is prohibited in all areas of the arena, including seating, concourses, and restrooms.

What time do doors open for events at VyStar Veterans Memorial Arena?

Doors typically open one to two hours before the event start time, depending on the specific event. Check the event details for exact times.

Is re-entry allowed during events at VyStar Veterans Memorial Arena?

Re-entry is not permitted once guests exit the arena. Guests should plan accordingly for the duration of the event.

How can additional information about VyStar Veterans Memorial Arena be obtained?

For further inquiries, contact the arena through the official website or by calling the guest services line. Detailed information is available on jaxevents.com.